Terms of Use

Last Updated: September 2026

Welcome to Herbic Glow. These Terms of Use govern your access to and use of herbicglow.com, including our website, online store, products, services, content, and related features. By accessing the website, creating an account, contacting us, or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

1. About Herbic Glow

Herbic Glow offers herbal, personal-care, beauty, hair-care, wellness, nutritional, and related consumer products through its website.

Brand: Herbic Glow – Horbic Organic Brand
Location: Model Town, Daska, Pakistan
Website: herbicglow.com
Email: info@herbicglow.com

2. Website Use

You may use this website only for lawful personal and commercial purchasing purposes.

You must not misuse the website, attempt to damage its functionality, gain unauthorised access to our systems, introduce malicious software, copy website content without permission, interfere with another customer’s use of the website, or use false information when placing an order.

We reserve the right to restrict or suspend access where misuse, fraud, security concerns, or unlawful activity is suspected.

3. Product Information

We aim to provide clear and accurate information about our products, including ingredients, sizes, descriptions, images, usage guidance, benefits, and pricing.

However, packaging, labels, colours, ingredient presentation, product appearance, and other details may occasionally be updated. Images displayed on the website are for product identification and presentation purposes, and minor differences may occur between the displayed image and the delivered product.

Customers should always read the packaging and instructions provided with the physical product before use.

4. Health and Wellness Information

Some Herbic Glow products are related to skin care, hair care, nutrition, herbal wellness, stamina, personal care, or general wellbeing.

Information on our website is provided for general product and educational purposes and should not be considered medical diagnosis, treatment, or professional healthcare advice.

Results can vary between individuals. Product descriptions should not be interpreted as guarantees that a product will cure, prevent, or treat a medical condition unless such a claim is specifically authorised under applicable law.

If you have a medical condition, allergies, are pregnant, breastfeeding, taking medication, or have concerns regarding a particular ingredient, consult an appropriate healthcare professional before using relevant products.

5. Orders

Placing an order through herbicglow.com represents an offer to purchase the selected products.

We may accept, decline, or cancel an order where reasonably necessary, including situations involving:

Incorrect pricing or product information
Stock unavailability
Payment problems
Incomplete customer information
Suspected fraud or misuse
Delivery limitations

An order is not guaranteed until it has been accepted and processed by us.

6. Prices

Prices displayed on the website are generally shown in Pakistani Rupees (PKR) unless otherwise stated.

Regular prices, sale prices, promotional prices, and availability may change from time to time.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and cancel or reconfirm the affected order before fulfilment.

7. Payments

Available payment methods may be displayed during checkout.

Payments may be processed by third-party payment gateways, banks, financial institutions, or other service providers. Their own terms, security procedures, and privacy policies may also apply.

Customers are responsible for providing accurate billing and payment information.

8. Shipping and Delivery

Customers must provide a complete and accurate delivery address, telephone number, and other information required for order fulfilment.

Delivery periods shown on the website are estimates and may be affected by location, courier operations, public holidays, weather conditions, availability, or circumstances beyond our reasonable control.

Shipping charges, where applicable, will normally be communicated during checkout or before order confirmation.

9. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by the applicable policies displayed on our website.

Customers should review the relevant Return & Refund Policy before purchasing.

We may require proof of purchase and supporting information when evaluating a return, replacement, damaged-product, or incorrect-order request.

10. Customer Accounts

Where account registration is available, you are responsible for maintaining the confidentiality of your login information.

You are responsible for activity performed through your account unless you promptly notify us of suspected unauthorised access.

Information supplied during registration or checkout should be accurate and kept reasonably up to date.

11. Intellectual Property

The Herbic Glow name, logos, branding, product photographs, packaging designs, website graphics, written content, advertisements, product descriptions, videos, and other original materials may be protected by intellectual-property laws.

You may not reproduce, republish, modify, sell, distribute, commercially exploit, or falsely represent our intellectual property without prior written permission.

Normal sharing of website links for personal or informational purposes is permitted.

12. Reviews and User Content

If customers are permitted to submit reviews, comments, photographs, testimonials, or other content, such content must be truthful, lawful, relevant, and respectful.

You must not submit misleading reviews, defamatory material, illegal content, abusive material, spam, or content that infringes another person’s rights.

We may remove inappropriate content where reasonably necessary.

13. Third-Party Services

Our website may use or link to independent services such as payment gateways, courier providers, analytics platforms, social networks, hosting services, and external websites.

Herbic Glow does not control every aspect of independent third-party services. Use of those services may also be governed by their own terms and privacy policies.

14. Website Availability

We aim to keep herbicglow.com available and functioning properly, but uninterrupted access cannot be guaranteed.

The website may occasionally be temporarily unavailable due to maintenance, upgrades, technical problems, security issues, hosting interruptions, or circumstances beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Herbic Glow will not be responsible for indirect, incidental, or consequential losses arising solely from website interruption, misuse of a product contrary to instructions, unauthorised third-party services, or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude rights or liabilities that cannot legally be excluded under applicable law.

16. Privacy

Use of personal information submitted through herbicglow.com is governed by our Privacy Policy.

By using the website, you acknowledge that information may be processed as described in that policy.

17. Changes to These Terms

We may revise these Terms of Use when necessary to reflect changes in our website, products, business operations, policies, or legal requirements.

The latest version will be published on this page with an updated revision date.

Continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the applicable laws of Pakistan.

Any dispute relating to the website, orders, or these Terms will be handled in accordance with applicable Pakistani law and the jurisdiction of the competent courts.